Florida's elderly population depends on families, facilities, and caregivers to provide safe, dignified care when age, illness, or cognitive decline makes independent living impossible. When nursing homes, assisted living facilities, memory care units, or in-home caregivers fail, a Winter Garden elder abuse and neglect lawyer at Spetsas Buist is ready to serve as your legal advocate.
Elder abuse and neglect destroy the final years that should offer comfort and dignity, leaving families with grief compounded by guilt: "Why didn't I see the signs sooner?" "Should I have visited more?" "How did this happen in a place I trusted?"
Spetsas Buist represents seniors and families harmed by elder abuse and neglect in facilities and homes, pursuing compensation that holds accountable the individuals and corporations who betrayed vulnerable people in their care. Call (321) LAWSUIT for a free, confidential consultation.
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Key Information About Elder Abuse and Neglect in Winter Garden
- Florida distinguishes nursing homes (skilled nursing facilities providing medical care) from assisted living facilities (personal care and supervision), each governed by separate statutes and regulations
- Chapter 415 of the Florida Statutes defines abuse of vulnerable adults as intentional infliction of physical or psychological injury, and neglect as failure by caregivers to provide necessary services
- Most elder abuse involves neglect rather than intentional harm: missed repositioning causing pressure ulcers, delayed call-light response causing falls, inadequate assistance with eating causing malnutrition, and medication errors
- Financial exploitation of seniors is epidemic, with caregivers, facility staff, or family members stealing money, forging checks, coercing changes to wills or powers of attorney, or using undue influence to obtain assets
- Evidence disappears rapidly: incident reports could be sanitized, video footage is overwritten, staffing logs may be falsified after injuries occur, and witnesses scatter or are pressured into silence
Why Winter Garden Families Choose Spetsas Buist as Their Elder Abuse Lawyer

Elder abuse cases require understanding geriatric medicine, long-term care regulations, the business practices of corporate nursing home chains, and the family dynamics that complicate decisions about pursuing claims. Spetsas Buist represents seniors and families with compassion for the complex emotions these cases trigger while aggressively pursuing evidence that exposes systemic failures.
Our services include:
- Recognizing warning signs families miss: We help distinguish normal aging from red flags like rapid weight loss, new bedsores developed in the facility, increased falls after medication changes, unexplained bank withdrawals, or sudden fearfulness around staff. Then we reconstruct what should have happened to prevent harm.
- Documenting patterns across multiple residents: We investigate whether other residents suffered similar harm during the same time periods, examine whether facilities' own records contradict reality, and identify instances where facilities falsified records to conceal negligence.
- Tracing corporate ownership structures: We identify parent companies and out-of-state corporations hiding behind limited liability subsidiaries, locate insurance policies held by entities with actual financial resources, and investigate whether corporate policies created conditions causing harm.
- Leveraging AHCA survey findings: We obtain deficiency citations, plans of correction, and follow-up surveys showing facilities knew about dangerous conditions and failed to fix them. Repeat violations may prove patterns of systemic neglect, strengthening claims for punitive damages.
- Coordinating ongoing care and protection: We work closely with ombudsmen and Adult Protective Services to provide protective oversight for seniors residing in facilities. We also document retaliation or changes in care quality following complaints, assist families in finding alternative placements, and connect them with geriatric care managers.
- Navigating Medicaid recovery and financial complexity: We pursue compensation, including reimbursement of facility fees during documented neglect periods, future care costs at safe facilities, and recovery of stolen assets. While also making sure compensation doesn't disqualify seniors from ongoing benefits or trigger excessive Medicaid liens.
- Adapting to each family's priorities: We have difficult conversations about whether aggressive litigation serves a senior's remaining quality of life or whether focusing on safe placement and delaying claims better serves unique family circumstances and values.
Our elder negligence attorney in Winter Garden offers free consultations and works on a contingency fee basis. We also advance case costs so you and your family do not need to shoulder another financial burden while seeking justice.
Hear From Our Clients
After spending years with another firm that failed to give my case the attention it needed, I decided to retain Spetsas Buist Law. From the moment I signed on with Attorney Nicholas Spetsas, he hit the ground running. Mediation was scheduled right away, and Nicholas came thoroughly prepared, knowing every...
- Y. Hocker
Words can't explain how exceptional this firm is....Nick and his Team are very efficient, professional, and knowledgeable when it comes to your cases. They become more like family. My experience with this firm has been top knotch! I wish there were more than Five stars to rate them! 10/10! Reach...
- M. Billings
I can’t say enough good things about the entire team at Spetsas Buist. From the very first consultation they were professional, compassionate, and incredibly knowledgeable. They took the time to explain every step of the process, answered all my questions promptly, and always made me feel supported and informed. Thanks...
- A. Leclair
Received Charles’ number from a local family friend. Charles was extremely helpful with legal guidance and called to follow up with me and my family to ensure we had the legal guidance we needed. I would recommend Charles to anyone that needed a great attorney.
- D. Mullinax
They are absolutely amazing. I appreciate all the job and dedication 🤍
- W. Rodrigues
After my son’s very serious accident that left him in ICU needing multiple surgeries, legal representation was the last thing on our minds. But thankfully someone recommended we reach out to Nick Spetsas, and I immediately felt in good hands. He helped us through a very tricky situation and ensured...
- A. Sullivan
Mr. Charlie and Spetsas Buist Accident Injury Lawyers, PLLC is really best solution for your case
- R. Gilyadov
Great law firm stayed in contact with me. Answered all my questions. And had their personal number and they worked very quickly and Professionally I will be using them again if I have to in the future if I could give them 20 stars, I would.
- E. Jackson
I'm beyond relieved I went with this firm for my case! I have never had to go through this experience before and the entire team made the whole process seamless. The communication was impeccable. I was never in limbo with what phase my case was in, Nick was very good...
- A. Palisoc
My story starts on July 4th a couple years ago. I was hospitalized and waking up to realize I needed legal representation, and not even knowing where to begin or how to find someone who could help guide and support me through that process. I was fortunate , no blessed,...
- S.K.
These guys are absolutely amazing to work with they kept me in the loop on every move that was made in real time and they do NOT let the other side get away with anything when it comes to deadlines or trying to lowball you or anything none of that...
- W. Pierce
This law firm was very hands on meaning I could call my lawyers direct number and answers everytime, never had any problem and if I did they where answered immediately this is a 5 star law firm
- N. Griffin
I had a wonderful experience with this law firm. They were courteous and always kept me informed of what was going on. They kept an open line of communication through email, text and phone calls. Their staff was always friendly and answered my questions quickly. Would highly recommend them for...
- M. Ciociola
I highly recommend Spetsas Buist for anyone seeking skilled legal counsel, specifically Charlie! From start to finish, they were responsive and professional, answering all my questions promptly and keeping me informed every step of the way. The entire process took less than a year and was handled seamlessly!!! At no...
- J. Adames-Reyes
I had an exceptional experience with Spetsas Buist. From the start, their team was professional, knowledgeable, and truly cared about my case. They kept me informed every step of the way and worked tirelessly to ensure the best possible outcome. Their dedication and attention to detail set them apart. If...
- G. Stagg
Best firm there is, I was able to contact and communicate with my attorney whenever I wanted and they always kept me well updated with everything going on. Definitely got me the justice I deserved.
- R. Jones
I don’t usually leave reviews, however I’m proud to leave this one. I’m more than appreciative to have been assisted throughout this extensive process alongside Nick Spetsas. Throughout this journey, Nick communicated with me frequently when there is movement, and was boldly honest when things were going to take a little...
- A. Cruz
I was referred to Spetsas Buist in 2023. My incident was in Florida and I live in Pennsylvania. I was worried about the distance. From consultation, taking on my case and settlement the process was smooth and honestly inspiring. Nick and Jennyfer worked tirelessly for me. They went above and...
- R.S.
Awesome people and very friendly. Actually answer the phone when you have questions. Handle everything from start to finish. Very satisfied!!
- C. Jordan
Amazing team!! Everything was handled as professionally as my case could be handled literally notification sent to my phone every-time there was a update on my case and the process was done within months i had money in my account shout out to Nick and charlie they are the best...
- A. Mercado
Excellent work on my case, very professional service and caring about my needs and transparent when it came to answering my questions, Josh is the best and Charlie is great! I really appreciate those gentlemen for all the hard and dedicated work! I highly recommend this firm … thank you
- C.V.
Great experience! Highly recommend.
- M.R.
Nick Spetsas and his team are amazing they are people who care and will fight hard for you. They have helped me and my girlfriend in so many ways. I have their number saved into my phone because if anything happens I’m calling them not anyone else. Honestly best law...
- T. Bombardi
I can’t give enough platitudes to this law firm which represented me in a major legal case. Nick Spetsas and his team were there for me at every needed moment resulting in a fair and just settlement.
- J. Bailey
Excellent customer service and very courteous staff. Great firm to work with and pleased with the high level of professionalism.
- I.V.
I cannot express enough how grateful I am for the exceptional service provided by Charles, Nick, and the entire team at the Spetsas Buist Firm. From the very beginning, despite being held “at fault” in my car accident case, they fought relentlessly to ensure I received the justice I deserved....
- O. Silva
They are very easy to work with and communication was excellent. I would highly recommend this firm
- J.E.
Beyond Amazing!!!! One of the most honest, fast, done right injury lawyer firms in Orlando! Nick is very professional and great with communication, the whole office staff was very nice and always right on time. Forget the Big law firms, I will recommend Spetsas Buist Accident Lawyers to everyone for...
- A. Martinez
I highly recommend Spetsas Buist for anyone seeking an injury attorney. They handled my case with exceptional professionalism and dedication, always keeping me informed every step of the way. Their attention to detail and commitment to securing the best possible outcome exceeded my expectations. I couldn’t have asked for a...
- A. Ortiz
I can’t say enough about Spetsas and Buist!! Nick Spetsas went Above and Beyond, and was there for me every step of the way navigating me through my case. I cannot tell you enough how he made me feel answering all my questions texts and calling right back. Exceptional, exceptional...
- K. Boveri
Nick has been working on my case. He is diligent, compassionate, and simply one in a million. Would highly recommend this law firm to ANYONE! Completely satisfied with his hard work, dedication, and knowledge!! 😊
- L. Nickeson
This firm right here.. has extended themselves and made things happen that other “Top” firms (M&M and DN, etc) have told me “wouldn’t make a case”… My daughter was injured at a restaurant and Nick was so kind and very patient. Nick accepted the challenge and continued to assure me...
- C. Lynn
This firm is great! Was hit by a car 7 months ago and Charlie and his team worked very diligently to get my case closed. Very communicative and I love how accessible they are—you can text them and they answer literally 24/7. Anywho, Charlie is great! Hope I never need...
- G. Etienne
Had an accident and this firm was amazing. Was recommended to Nick by a good friend and service was exceptional.
- R. Wittong
They really took good care of me. Communicated frequently during the week and answered all my concerns. They got me more than I expected!
- Aiesha M.
I can't thank enough them for all the support I received from the whole team, but specially Charles. They took their time to actually listen to me and my concerns and solve my case quickly. Also, it was always easy to contact them and set up appoints every time I...
- Aline M.
I hired NICK SPETSAS and he’s been amazing every step of the way. I couldn’t have asked for a better attorney. Thank you and GOD BLESS!!
- T. Jordan
One of the best lawyers i couldn't be more happier. I will recommend him to all my family and friends ❤️
- M. Gutierrez
I highly recommend Nicholas Spetsas. I’ve talked to two other lawyers before him and I can say that Nicholas was the most reliable. He is straight to the point, honest and definitely caring and available to his clients. Undeniable that he has his skin in the game and knows what...
- Barbara R.
These guys are amazing, definitely helped me through the whole process! By far everything has been an amazing and communication was on point every-time I had questions or needed help! I really appreciate it guys
- Y. Leonard
From start to finish my experience was amazing. Personal Service. Amazing detail to my case. Nick kept me informed of every step. I wouldn’t have made it thru this process without them.
- Carmen B.
It is with true pleasure for me to share that if you need an attorney these men are outstanding!!! They make you feel like you are their only client. What more can you ask for?
- T. Mills
Very pleased. My experience with Charles can be summed up as honest, efficient, courteous and thorough. From the first encounter he listened patiently and answered all my questions. He was clear and concise. His predicted timeline was spot on. Any decisions I had to make along the way were guided...
- Mark I.
Charles Buist was so helpful! I cant say enough good things about him and this firm . He is definitely not just out to get as much money as he can from you. He found me a solution that cost me nothing but will get me the results I was...
- B. Javens
Charles and Nick are Phenomenal! I’ve never experienced or seen any other attorneys generally care and make your case as personal as they do. The amount of compassion and understanding is spectacular, they both jumped in and spent countless hours in my case right away, they stayed in contact and...
- S. Stoddard
Great team and work, thanks Nick
- M. Baez
I consulted with Mr. Spetsas recently and was treated with respect and he gave me a full hour of his time. He listened patiently and asked me many questions. I felt like he truly cared about my problem and wanted to help me. I highly recommend him.
- J.S.
I recently consulted with Charles Buist and found him to be the most caring, kindest and thoughtful attorney's I have ever spoken with. He was knowledgeable and helpful and I would highly recommend him. To my surprise, Mr. Buist called me a few weeks later to see how I was...
- Jerry S.
Elder Abuse and Neglect in Florida: What to Know

Florida Statute § 415.102(1) defines abuse as intentional acts causing physical or psychological injury to vulnerable adults age 60 or older, or disabled adults age 18 or older. Neglect means failure by caregivers, whether family members, facility staff, or hired aides, to provide food, water, clothing, shelter, supervision, medicine, medical services, or other necessities.
Elder abuse and neglect in Winter Garden take multiple forms depending on the care setting and the senior's specific vulnerabilities. Examples include the following categories.
Physical Abuse
Physical abuse includes hitting, slapping, pushing, rough handling during transfers or personal care, improper use of restraints, force-feeding, or any contact causing pain or injury. Signs include unexplained bruises (especially on torso, inner arms, face), fractures, lacerations, rope marks or bruising around wrists or ankles from restraints, and fear or flinching when staff approach.
Facilities face liability for staff-on-resident abuse and resident-on-resident violence when they fail to supervise common areas, mix cognitively impaired residents with aggressive individuals, or ignore prior incidents.
Sexual Abuse
Sexual abuse encompasses any non-consensual sexual contact with seniors who cannot consent due to dementia, cognitive impairments, or physical incapacity. Signs include torn or bloody undergarments, unexplained sexually transmitted infections, bruising around breasts or genitals, sudden behavioral changes (withdrawal, fear of specific staff), and resistance to bathing or dressing.
Florida law requires mandatory reporting of sexual abuse. Facilities that fail to report, investigate, or separate accused staff face criminal penalties and civil liability.
Emotional and Psychological Abuse
Emotional abuse involves verbal assaults, threats, intimidation, humiliation, isolation as punishment, or infantilizing treatment that strips seniors of dignity. Staff who yell at residents, mock cognitive impairments, threaten to withhold care, or isolate residents as behavioral control commit emotional abuse.
Signs include withdrawal, depression, anxiety, sleep disturbances, and fearfulness around specific staff members.
Financial Exploitation
Financial exploitation encompasses theft of property, unauthorized use of credit cards or bank accounts, coercion of changes to wills or powers of attorney, overcharging for services, or exploiting cognitive impairments to obtain money or assets. Staff who steal medications, jewelry, cash, or manipulate residents into making "gifts" or loans commit financial abuse.
Facilities that fail to investigate missing property or allow unrestricted staff access to residents' rooms enable theft.
Neglect: Failure to Provide Necessary Care
Neglect causes the majority of elder harm in facilities. Common forms include:
- Pressure ulcers (bedsores): Develop when immobile residents aren't repositioned every two hours. Stage 3 or 4 ulcers (exposing subcutaneous tissue, bone, or muscle) indicate prolonged neglect from understaffing.
- Falls and fractures: Occur when facilities fail to answer call lights, leaving residents attempting unassisted transfers or toileting. Broken bed alarms, missing assistive devices, wet floors, inadequate lighting, or overmedication with sedatives increase fall risk.
- Malnutrition and dehydration: Result from inadequate assistance with eating or drinking. Weight loss, sunken eyes, dry mucous membranes, and electrolyte imbalances indicate seniors went without adequate nutrition because understaffed facilities rushed or skipped meals.
- Medication errors: Include wrong drug, wrong dose, missed doses, or dangerous drug interactions. Overmedication with antipsychotics, known also as chemical restraint, causes falls, cognitive decline, and aspiration.
- Elopement: Cognitively impaired residents who leave secured facilities suffer exposure, traffic accidents, drowning, or assault. Broken door alarms, unlocked exits, or failure to notice missing residents create liability.
Who Is Responsible for Elder Abuse and Neglect in Winter Garden?

Multiple parties may bear liability depending on whether abuse occurred in facilities or private homes.
Nursing Home and Assisted Living Facility Corporations
Corporate negligence, including unsafe policies, chronic understaffing, and inadequate training, creates liability when facilities staff fall below Florida minimums, experience high turnover, defer maintenance, or prioritize profits over care. We investigate parent companies and corporate ownership structures that set budgets and policies, causing harm at local facilities.
Administrators and Executive Directors
Facility administrators maintain operational control and must ensure safe conditions and proper oversight to maintain a safe environment. They face liability for ignoring survey deficiencies, allowing understaffing, failing to investigate complaints, or creating policies that prioritize occupancy rates over resident safety.
Medical Directors
Clinical oversight responsibilities include ensuring adequate medical care, proper care planning, and staff credentialing. Medical directors face liability for inadequate care plans, ignoring signs of abuse or decline, failing to credential nursing staff, or allowing unqualified personnel to provide medical care.
Nursing Staff (RNs, LPNs, CNAs)
Direct caregivers who assess residents, monitor conditions, and provide necessary assistance face liability for skipping repositioning schedules, ignoring call lights, rough handling during transfers or personal care, medication errors, or falsifying care documentation.
Home Health Agencies
Agencies providing in-home caregivers face liability for hiring aides without conducting background checks, failing to supervise caregivers in clients' homes, ignoring family complaints about care quality, or sending inadequately trained workers to care for clients with complex medical needs.
Individual Caregivers
Direct perpetrators of abuse in private home settings face liability for physical abuse, financial exploitation, withholding food or medications, or failing to provide necessary care that constitutes neglect.
Family Members Acting as Caregivers
When family members assume primary caregiver roles, they owe duties to provide necessary care. Liability arises from neglect through abandonment, withholding medical care, financial exploitation, or creating unsafe living conditions for dependent elderly relatives.
How to Report Elder Abuse While Pursuing Civil Claims
Report suspected abuse or neglect to multiple entities:
- Florida Adult Abuse Hotline: 1-800-96-ABUSE (1-800-962-2873) to trigger Adult Protective Services investigation
- AHCA Complaint Hotline: 1-888-419-3456 for facility licensing violations
- Local law enforcement (Winter Garden Police or Orange County Sheriff) when abuse involves criminal conduct
- Long-Term Care Ombudsman Program: Advocates for residents' rights and investigates complaints
Reporting generates official investigations, survey findings, and documentation strengthening civil claims. Facilities that failed to report known abuse face statutory violations, providing independent grounds for liability.
Compensation Available in Winter Garden Elder Abuse Claims
The types and amounts of compensation depend on the severity of harm, the type of claim, and the degree of facility culpability.
When Seniors Survive Abuse or Neglect
Survivors and their families may recover compensation for both tangible losses and intangible suffering.
Out-of-Pocket Costs:
- Medical treatment for pressure ulcers, fractures, infections, malnutrition, dehydration, or complications from medication errors
- Transfer costs and deposits at new facilities providing safe care
- Private caregivers hired to supplement inadequate facility staffing
- Replacement of stolen property, electronics, medications, or cash
- Recovery of diverted Social Security, pension income, or assets taken through financial exploitation
Physical and Emotional Harm:
- Pain from untreated bedsores, fractures left to heal improperly, or infections that spread before treatment
- Suffering from malnutrition, dehydration, or being left in soiled clothing for hours
- Loss of dignity from infantilizing treatment, public humiliation, or being ignored when calling for help
- Fear and anxiety from living in unsafe conditions or around abusive staff
- Reduced quality of remaining years when neglect accelerates decline or creates permanent disabilities
After a Loved One's Death
A Florida wrongful death claim allows surviving spouses, children, and parents to recover:
- Funeral and burial expenses
- Value of lost financial support, household services, guidance, and companionship
- Mental pain and suffering family members experience from losing a loved one to preventable neglect or abuse
- Medical and care expenses incurred before death
Our wrongful death lawyer at Spetsas Buist is here to help families take legal action after losing a loved to elder abuse.
Punitive Damages That Force Industry Change
Unlike compensatory damages, which aim to make victims whole, punitive damages punish egregious conduct and deter future violations. Florida Statute § 400.0237 specifically authorizes punitive damages in nursing home cases when facilities violate residents' rights through reckless indifference.
In rare cases, courts may impose punitive damages when evidence shows facilities:
- Systematically understaffed units despite knowing residents would suffer harm
- Falsified care records, repositioning logs, or medication administration records to hide neglect
- Ignored repeated regulatory citations for the same dangerous conditions
- Retaliated against families who complained or staff who reported abuse
- Prioritized profits over resident safety through corporate policies that cut costs at the expense of care
These awards force facilities to implement meaningful reforms and send messages to the industry that neglect carries serious financial consequences.
Florida Deadlines for Elder Abuse and Neglect Claims
Time limits for filing lawsuits vary depending on the legal theory and whether the senior survived.
- Negligence claims must be filed within two years from the date of injury under § 95.11(5)(a)
- Intentional tort claims have a four-year deadline from the date of the incident under § 95.11(3)(n)
- Medical malpractice claims must be filed within two years from discovery of the injury, with a four-year absolute bar from the date of the incident, under § 95.11(5)(c). These claims also require a pre-suit investigation and a verified expert affidavit prior to filing.
- Wrongful death claims must be filed within two years from the date of death under § 95.11(5)(e)
These deadlines are strict. Missing them may mean losing the right to pursue compensation regardless of how strong the evidence or how severe the harm. Early consultation preserves all legal options and allows time to gather evidence before it disappears, locate witnesses before they scatter, and build the strongest possible case.
FAQ for Winter Garden Elder Abuse and Neglect Claims
What Signs Indicate My Loved One Is Being Abused or Neglected?
Physical signs include unexplained bruises, fractures, bedsores, weight loss, dehydration, poor hygiene, or torn clothing. Behavioral changes include withdrawal, fearfulness around specific staff, depression, or sudden agitation. Environmental red flags include understaffing, odors, residents in soiled clothing, or lack of supervision.
Can I Move My Loved One to Another Facility While Pursuing a Lawsuit?
Yes. Residents have the right to transfer, and pursuing claims does not restrict this.
What if the Facility Claims Injuries Were “Unavoidable” Due to Age or Medical Conditions?
While elderly residents face higher baseline risks, facilities must implement prevention measures, such as repositioning schedules, fall prevention plans, adequate nutrition and hydration, and proper medication management.
What if I Suspect a Family Member (Not a Facility) Is Abusing or Neglecting My Elderly Relative?
Florida law requires reporting suspected abuse to Adult Protective Services at 1-800-96-ABUSE, regardless of whether the abuser is a family member, which triggers investigation and protective intervention. Civil claims against family caregivers are subject to the similar legal standards as those against facility cases.
What if Multiple Parties Are Responsible for the Abuse or Neglect?
Elder abuse cases frequently involve multiple liable parties—the nursing home corporation, administrator, individual staff, staffing agencies, and parent companies—and Florida law allows us to pursue all responsible parties simultaneously. Juries then allocate fault percentages among defendants.
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When Care Becomes Harm, We Fight for Justice

Families entrust nursing homes, assisted living facilities, and caregivers with vulnerable seniors who depend entirely on others for basic needs and dignity. When facilities or caregivers fail, they betray that trust in ways that cause suffering, accelerate decline, and sometimes end lives prematurely.
Evidence proving these failures disappears rapidly—medical charts get "corrected," incident reports vanish, staffing logs are falsified, and witnesses scatter. Spetsas Buist secures evidence before it disappears, consulting with experts as needed to prove what should have been done differently, and pursuing compensation that addresses medical expenses, pain and suffering, and systemic reforms to prevent future harm.
Call our Central Florida personal injury lawyers at (321) LAWSUIT for a free, confidential consultation. You pay nothing unless we recover compensation on your behalf.