Placing your trust in an institution—whether it's a nursing home for an elderly parent, a daycare for your child, or a school for their education—is a profound act of faith. You trust them to provide care, safety, and a nurturing environment. When that trust is broken by abuse or negligence, the sense of betrayal can be devastating, leaving you and your loved ones feeling hurt, angry, and alone.
If you have made such a discovery, please know you and your loved one have rights. A Florida institutional abuse and negligence lawyer can help you understand your options and seek the accountability you deserve.
At Spetsas Buist, we understand that this is more than just a legal case; it’s about protecting the vulnerable and restoring a sense of justice. We know that institutions and their insurance companies can be intimidating. Our founding principle is simple: "When You Can’t Afford to be Ignored." We are here to give you a voice and to fight for your family with the same dedication we would for our own.
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Key Takeaways for Florida Institutional Abuse and Neglect
- Institutions in Florida have a legal obligation, known as a duty of care, to provide a safe environment and protect those under their supervision from foreseeable harm.
- Institutional negligence can include failures in hiring, training, supervision of staff, or maintaining a secure and hazard-free facility.
- Florida law allows for legal action against institutions for abuse or negligence committed by their employees under the principle of vicarious liability.
- Compensation in a successful personal injury claim may cover medical expenses, emotional distress, pain and suffering, and other damages resulting from the abuse or neglect.
Why Choose Spetsas Buist for Your Institutional Abuse Claim?

When your family’s well-being is on the line, choosing the right legal partner is critical. At Spetsas Buist, we are dedicated to providing compassionate, personal, and powerful representation. We built our firm on the idea that every client deserves to be treated with dignity and respect, not passed off to a call center or a case manager.
Here is what sets us apart:
- Former Insurance Defense Experience: We used to represent the very same types of insurance companies we now fight against. This insider knowledge gives us a unique advantage in understanding their tactics, how they value cases, and how to counter their strategies effectively.
- Litigation-Ready Trial Lawyers: We are not a "settlement mill" that takes on a high volume of cases to resolve them quickly for less than they are worth. We prepare every case as if it is going to trial. Our goal is to secure the best possible outcome, and we are not afraid to fight for it in a courtroom.
- A Focus on Relationships, Not Volume: We intentionally limit our caseload to ensure we can give every client the personal attention they deserve. Our mission is to build a lasting relationship with you, which means being there for you through this difficult time and fighting tirelessly on your behalf.
We founded our firm on the belief that being good to people is the best way to do business. We are here to tell your story, to stand up to the bullies, and to fight for the justice your family deserves. Contact us today for a free, no-obligation consultation.
Hear From Our Clients
After spending years with another firm that failed to give my case the attention it needed, I decided to retain Spetsas Buist Law. From the moment I signed on with Attorney Nicholas Spetsas, he hit the ground running. Mediation was scheduled right away, and Nicholas came thoroughly prepared, knowing every...
- Y. Hocker
Words can't explain how exceptional this firm is....Nick and his Team are very efficient, professional, and knowledgeable when it comes to your cases. They become more like family. My experience with this firm has been top knotch! I wish there were more than Five stars to rate them! 10/10! Reach...
- M. Billings
I can’t say enough good things about the entire team at Spetsas Buist. From the very first consultation they were professional, compassionate, and incredibly knowledgeable. They took the time to explain every step of the process, answered all my questions promptly, and always made me feel supported and informed. Thanks...
- A. Leclair
Received Charles’ number from a local family friend. Charles was extremely helpful with legal guidance and called to follow up with me and my family to ensure we had the legal guidance we needed. I would recommend Charles to anyone that needed a great attorney.
- D. Mullinax
They are absolutely amazing. I appreciate all the job and dedication 🤍
- W. Rodrigues
After my son’s very serious accident that left him in ICU needing multiple surgeries, legal representation was the last thing on our minds. But thankfully someone recommended we reach out to Nick Spetsas, and I immediately felt in good hands. He helped us through a very tricky situation and ensured...
- A. Sullivan
Mr. Charlie and Spetsas Buist Accident Injury Lawyers, PLLC is really best solution for your case
- R. Gilyadov
Great law firm stayed in contact with me. Answered all my questions. And had their personal number and they worked very quickly and Professionally I will be using them again if I have to in the future if I could give them 20 stars, I would.
- E. Jackson
I'm beyond relieved I went with this firm for my case! I have never had to go through this experience before and the entire team made the whole process seamless. The communication was impeccable. I was never in limbo with what phase my case was in, Nick was very good...
- A. Palisoc
My story starts on July 4th a couple years ago. I was hospitalized and waking up to realize I needed legal representation, and not even knowing where to begin or how to find someone who could help guide and support me through that process. I was fortunate , no blessed,...
- S.K.
These guys are absolutely amazing to work with they kept me in the loop on every move that was made in real time and they do NOT let the other side get away with anything when it comes to deadlines or trying to lowball you or anything none of that...
- W. Pierce
This law firm was very hands on meaning I could call my lawyers direct number and answers everytime, never had any problem and if I did they where answered immediately this is a 5 star law firm
- N. Griffin
I had a wonderful experience with this law firm. They were courteous and always kept me informed of what was going on. They kept an open line of communication through email, text and phone calls. Their staff was always friendly and answered my questions quickly. Would highly recommend them for...
- M. Ciociola
I highly recommend Spetsas Buist for anyone seeking skilled legal counsel, specifically Charlie! From start to finish, they were responsive and professional, answering all my questions promptly and keeping me informed every step of the way. The entire process took less than a year and was handled seamlessly!!! At no...
- J. Adames-Reyes
I had an exceptional experience with Spetsas Buist. From the start, their team was professional, knowledgeable, and truly cared about my case. They kept me informed every step of the way and worked tirelessly to ensure the best possible outcome. Their dedication and attention to detail set them apart. If...
- G. Stagg
Best firm there is, I was able to contact and communicate with my attorney whenever I wanted and they always kept me well updated with everything going on. Definitely got me the justice I deserved.
- R. Jones
I don’t usually leave reviews, however I’m proud to leave this one. I’m more than appreciative to have been assisted throughout this extensive process alongside Nick Spetsas. Throughout this journey, Nick communicated with me frequently when there is movement, and was boldly honest when things were going to take a little...
- A. Cruz
I was referred to Spetsas Buist in 2023. My incident was in Florida and I live in Pennsylvania. I was worried about the distance. From consultation, taking on my case and settlement the process was smooth and honestly inspiring. Nick and Jennyfer worked tirelessly for me. They went above and...
- R.S.
Awesome people and very friendly. Actually answer the phone when you have questions. Handle everything from start to finish. Very satisfied!!
- C. Jordan
Amazing team!! Everything was handled as professionally as my case could be handled literally notification sent to my phone every-time there was a update on my case and the process was done within months i had money in my account shout out to Nick and charlie they are the best...
- A. Mercado
Excellent work on my case, very professional service and caring about my needs and transparent when it came to answering my questions, Josh is the best and Charlie is great! I really appreciate those gentlemen for all the hard and dedicated work! I highly recommend this firm … thank you
- C.V.
Great experience! Highly recommend.
- M.R.
Nick Spetsas and his team are amazing they are people who care and will fight hard for you. They have helped me and my girlfriend in so many ways. I have their number saved into my phone because if anything happens I’m calling them not anyone else. Honestly best law...
- T. Bombardi
I can’t give enough platitudes to this law firm which represented me in a major legal case. Nick Spetsas and his team were there for me at every needed moment resulting in a fair and just settlement.
- J. Bailey
Excellent customer service and very courteous staff. Great firm to work with and pleased with the high level of professionalism.
- I.V.
I cannot express enough how grateful I am for the exceptional service provided by Charles, Nick, and the entire team at the Spetsas Buist Firm. From the very beginning, despite being held “at fault” in my car accident case, they fought relentlessly to ensure I received the justice I deserved....
- O. Silva
They are very easy to work with and communication was excellent. I would highly recommend this firm
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Beyond Amazing!!!! One of the most honest, fast, done right injury lawyer firms in Orlando! Nick is very professional and great with communication, the whole office staff was very nice and always right on time. Forget the Big law firms, I will recommend Spetsas Buist Accident Lawyers to everyone for...
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I highly recommend Spetsas Buist for anyone seeking an injury attorney. They handled my case with exceptional professionalism and dedication, always keeping me informed every step of the way. Their attention to detail and commitment to securing the best possible outcome exceeded my expectations. I couldn’t have asked for a...
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I can’t say enough about Spetsas and Buist!! Nick Spetsas went Above and Beyond, and was there for me every step of the way navigating me through my case. I cannot tell you enough how he made me feel answering all my questions texts and calling right back. Exceptional, exceptional...
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Nick has been working on my case. He is diligent, compassionate, and simply one in a million. Would highly recommend this law firm to ANYONE! Completely satisfied with his hard work, dedication, and knowledge!! 😊
- L. Nickeson
This firm right here.. has extended themselves and made things happen that other “Top” firms (M&M and DN, etc) have told me “wouldn’t make a case”… My daughter was injured at a restaurant and Nick was so kind and very patient. Nick accepted the challenge and continued to assure me...
- C. Lynn
This firm is great! Was hit by a car 7 months ago and Charlie and his team worked very diligently to get my case closed. Very communicative and I love how accessible they are—you can text them and they answer literally 24/7. Anywho, Charlie is great! Hope I never need...
- G. Etienne
Had an accident and this firm was amazing. Was recommended to Nick by a good friend and service was exceptional.
- R. Wittong
They really took good care of me. Communicated frequently during the week and answered all my concerns. They got me more than I expected!
- Aiesha M.
I can't thank enough them for all the support I received from the whole team, but specially Charles. They took their time to actually listen to me and my concerns and solve my case quickly. Also, it was always easy to contact them and set up appoints every time I...
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I hired NICK SPETSAS and he’s been amazing every step of the way. I couldn’t have asked for a better attorney. Thank you and GOD BLESS!!
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One of the best lawyers i couldn't be more happier. I will recommend him to all my family and friends ❤️
- M. Gutierrez
I highly recommend Nicholas Spetsas. I’ve talked to two other lawyers before him and I can say that Nicholas was the most reliable. He is straight to the point, honest and definitely caring and available to his clients. Undeniable that he has his skin in the game and knows what...
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These guys are amazing, definitely helped me through the whole process! By far everything has been an amazing and communication was on point every-time I had questions or needed help! I really appreciate it guys
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From start to finish my experience was amazing. Personal Service. Amazing detail to my case. Nick kept me informed of every step. I wouldn’t have made it thru this process without them.
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It is with true pleasure for me to share that if you need an attorney these men are outstanding!!! They make you feel like you are their only client. What more can you ask for?
- T. Mills
Very pleased. My experience with Charles can be summed up as honest, efficient, courteous and thorough. From the first encounter he listened patiently and answered all my questions. He was clear and concise. His predicted timeline was spot on. Any decisions I had to make along the way were guided...
- Mark I.
Charles Buist was so helpful! I cant say enough good things about him and this firm . He is definitely not just out to get as much money as he can from you. He found me a solution that cost me nothing but will get me the results I was...
- B. Javens
Charles and Nick are Phenomenal! I’ve never experienced or seen any other attorneys generally care and make your case as personal as they do. The amount of compassion and understanding is spectacular, they both jumped in and spent countless hours in my case right away, they stayed in contact and...
- S. Stoddard
Great team and work, thanks Nick
- M. Baez
I consulted with Mr. Spetsas recently and was treated with respect and he gave me a full hour of his time. He listened patiently and asked me many questions. I felt like he truly cared about my problem and wanted to help me. I highly recommend him.
- J.S.
I recently consulted with Charles Buist and found him to be the most caring, kindest and thoughtful attorney's I have ever spoken with. He was knowledgeable and helpful and I would highly recommend him. To my surprise, Mr. Buist called me a few weeks later to see how I was...
- Jerry S.
Understanding Institutional Abuse and Negligence in Florida
The terms "abuse" and "negligence" are often used together, but they describe different types of wrongful conduct that can cause serious harm. Either abuse or neglect can be grounds for seeking justice through a Florida personal injury claim.
What is Institutional Abuse?
Institutional abuse is when a person in a position of power or trust within an organization intentionally causes harm to someone in their care. This is a deliberate act, not an accident. Abuse can take many forms, including:
- Physical Abuse: Hitting, slapping, improper use of restraints, or any intentional act causing pain or injury.
- Emotional or Psychological Abuse: Yelling, threatening, humiliating, isolating, or terrorizing an individual.
- Sexual Abuse: Any non-consensual sexual contact, including unwanted touching, harassment, or assault.
- Financial Exploitation: Stealing money or property, forging signatures, or coercing a person into changing their will or financial documents.
These acts are not only morally wrong but also illegal, and the institution can be held responsible for allowing them to happen.
What is Institutional Negligence?

Institutional negligence is not about intentional harm but rather the failure of an organization to meet its fundamental duty of care. Duty of care is a legal term that means the institution has a responsibility to act with reasonable caution to prevent foreseeable harm to the people it serves. When an institution fails in this duty, and someone gets hurt as a result, it is considered negligence.
Common examples of institutional negligence include:
- Negligent Hiring: Failing to conduct proper background checks on employees, leading to the hiring of someone with a history of violence or misconduct.
- Inadequate Staffing: Not having enough qualified staff on duty to safely supervise and care for residents or children.
- Poor Training: Failing to properly train employees on safety protocols, emergency procedures, or how to handle specific medical or behavioral needs.
- Failure to Maintain a Safe Environment: Ignoring hazards like wet floors, broken equipment, poor lighting, or a lack of security that leads to injury.
An institution has a profound responsibility to protect the vulnerable individuals it serves. A failure to do so is a serious breach of trust.
Where Can Institutional Negligence and Abuse Occur?
While often associated with elder care, institutional abuse and negligence can happen in any setting where individuals rely on an organization for their care, safety, or education. We handle cases involving a wide range of institutions across Florida.
- Nursing Homes and Assisted Living Facilities: These facilities are entrusted with the care of our elderly and most vulnerable loved ones. Neglect can lead to bedsores, malnutrition, dehydration, falls, and other serious health crises.
- Daycare Centers and Schools: Parents trust these places to keep their children safe while they learn and grow. Negligence can involve inadequate supervision leading to playground injuries, failure to address bullying, or hiring staff who harm children.
- Group Homes for Children or Adults with Disabilities: Individuals with physical or developmental disabilities are often uniquely vulnerable and depend completely on their caregivers for support and protection.
- Hospitals and Medical Facilities: Medical negligence within a hospital setting can lead to serious injury or death, from surgical errors to failure to prevent infections.
- Rehabilitation Centers and Youth Camps: These organizations have a duty to provide a safe and therapeutic environment, free from physical, emotional, or sexual harm.
No matter the setting, the core issue is the same: an organization failed in its most basic duty to protect someone who was depending on them. This is unacceptable, and we are here to help you fight back.
Holding Institutions Accountable: The Legal Standard in Florida
In Florida, institutions can be held legally responsible for the harm that occurs on their watch. This responsibility is based on legal principles designed to protect vulnerable populations. The state has specific laws in place that cover the protection of vulnerable adults and establish a clear standard of care.
An institution can be held liable not just for its own failures (like poor policies) but also for the wrongful acts of its employees. This is known as vicarious liability, which means an employer is responsible for the actions an employee takes within the scope of their employment. If a nursing home aide abuses a resident during their shift, the nursing home itself can be held accountable.
Proving Negligence in an Institutional Setting
To successfully bring a claim for institutional negligence, your attorney must demonstrate four key elements. We explain these concepts in simple, everyday terms.
- Duty: The institution had a legal responsibility to provide a certain level of care and safety to your loved one.
- Breach: The institution failed to meet that responsibility through a specific action or inaction.
- Causation: This failure directly caused the injury or harm your loved one suffered.
- Damages: Your loved one (or your family) experienced measurable harm, such as medical bills (economic damages) or pain and suffering, defined as non-economic damages.
Our job as your attorneys is to gather the evidence needed to build a strong case that proves each of these elements. We tell your story, backed by the truth and the facts, to show a judge or jury exactly how the institution’s failures led to your family’s suffering.
Common Signs of Abuse and Neglect to Watch For
It can be difficult to accept that a trusted institution is harming your loved one. Often, the signs are subtle at first, and survivors of abuse may be afraid or unable to speak up. It is crucial to be vigilant and trust your instincts if something feels wrong.
- Physical Signs: Unexplained bruises, welts, cuts, or broken bones; frequent falls; bedsores (pressure ulcers); signs of being restrained, like marks on the wrists.
- Emotional or Behavioral Signs: Sudden and unexplained withdrawal from normal activities; depression or confusion; fear or anxiety, especially around certain staff members; unusual rocking or mumbling.
- Signs of Neglect: Poor personal hygiene or soiled bedding; weight loss, dehydration, or malnutrition; unsafe or unsanitary living conditions.
- Financial Signs: Sudden changes in a will or power of attorney; unexplained financial transactions or missing funds; missing personal belongings.
If you observe any of these signs, it is vital to take them seriously. Your vigilance could be the key to stopping the harm and protecting your loved one.
How a Florida Institutional Abuse and Negligence Lawyer Can Fight for You

Facing a large institution and its insurance carrier can feel like a David vs. Goliath battle. They have vast resources and rely on their power to intimidate families into silence or to accept lowball settlement offers. At Spetsas Buist, we know how to deal with bullies. Our job is to level the playing field and fight for you every step of the way.
Investigating the Claim
We launch a thorough and independent investigation into what happened. This includes gathering medical records, reviewing facility policies and staffing records, interviewing witnesses, and hiring respected professionals in medicine or facility administration to analyze the evidence and establish how the standard of care was breached.
Navigating Complex Laws and Statutes
The laws governing institutional liability in Florida are complex. We have a deep understanding of the state and federal regulations that apply to nursing homes, schools, and other facilities. We use this knowledge to build a powerful case that clearly demonstrates the institution's legal failures.
Dealing with Insurance Companies and Corporate Lawyers
Because we used to represent corporations and insurance companies, we know precisely how they operate. We anticipate their defenses and know how to counter them. They know we are not a high-volume firm looking for a quick payout. They know we are trial lawyers who will take a case all the way to a jury if that’s what it takes to get justice for our clients.
Calculating and Pursuing Fair Compensation
The harm caused by abuse and neglect goes far beyond medical bills. We work to ensure that any settlement or verdict accounts for the full scope of your family’s losses, including the profound emotional and psychological trauma that comes with such a betrayal of trust.
Compensation You May Be Entitled To
While no amount of money can undo the harm your family has experienced, securing fair compensation is a critical part of holding the institution accountable and providing the resources needed for recovery. Depending on the specifics of your case, you may be able to pursue compensation for:
- Medical Expenses: Coverage for all past and future medical care related to the injuries, including hospital stays, therapy, and medication.
- Pain and Suffering: Compensation for the physical pain and emotional anguish the survivor has endured.
- Emotional Distress: Damages for the psychological trauma, such as anxiety, depression, and PTSD, resulting from the abuse or neglect.
- Lost Quality of Life: Compensation for the survivor's diminished ability to enjoy daily activities and life's pleasures.
- Punitive Damages: In cases of extreme or reckless misconduct, Florida law allows for these additional damages, which are intended to punish the wrongdoer and deter similar behavior in the future.
Our goal is to fight for a result that provides financial security and a sense of justice, allowing your family to focus on healing.
Florida Institutional Abuse and Negligence FAQs
We understand you likely have many questions during this difficult time. Here are answers to some common concerns we hear from families in your situation.
How long do I have to file an institutional abuse lawsuit in Florida?
Florida has a strict time limit, known as the statute of limitations, for filing personal injury and negligence claims. For most negligence cases, the deadline is two years from the date the injury was discovered or should have been discovered. However, the specific time limit can vary depending on the circumstances, so it is crucial to speak with an attorney as soon as possible to protect your rights.
What if the person who was abused has passed away?
If a loved one’s death was caused by the abuse or neglect they suffered in an institution, their surviving family members may be able to file a wrongful death lawsuit. This type of claim seeks compensation for the family’s losses, such as funeral expenses, loss of companionship, and mental pain and suffering.
How much does it cost to hire an institutional abuse lawyer?
At Spetsas Buist, we handle all personal injury cases on a contingency fee basis. This means you pay nothing upfront. We only get paid if we successfully recover compensation for you, either through a settlement or a jury verdict. This allows everyone to have access to high-quality legal representation, regardless of their financial situation.
What if I signed a contract with an arbitration clause when my loved one entered the facility?
Many facilities include mandatory arbitration clauses in their admission paperwork, which attempt to force you to resolve disputes outside of court. However, these clauses are not always enforceable. An experienced attorney can review the document you signed and determine whether you can still pursue your case in court, where you are more likely to achieve a just outcome.
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Contact the Florida Institutional Abuse and Negligence Lawyers at Spetsas Buist Today

Discovering that a loved one has been harmed by the very people you trusted to care for them is a nightmare. You may feel powerless against a large institution, but you have the power to demand accountability. You have the power to seek justice.
At Spetsas Buist, our mission is to stand with you. We will listen to your story with compassion, answer your questions with honesty, and fight for you like family. When you work with us, you get a dedicated legal team committed to being there for you from start to finish.
Please do not hesitate to contact our Orlando, Florida personal injury law firm today at (321) LAWSUIT or through our online form for a free, confidential consultation. When you call us, you will speak directly with an attorney who can help you understand your rights and options. Let us be your voice.